Your accounts are always just a phone call away.
If you do not have an internet connection or WiFi, you can still check on your Platinum Trust Bank accounts and connect with our team of local employees through Phone Banking. Receive help with your questions and account needs by speaking with someone Monday through Friday from 8:00 am to 6:00 pm, or use the automated system after hours.
Important Phone Numbers
Use these numbers to access Phone Banking.
- (843) 797-8255
- (843) 797-8300 (Charleston)
- (803) 738-8300 (Columbia)
- (843) 519-8300 (Florence)
- (843) 545-8300 (Georgetown)
- (864) 406-8300 (Greenville / Spartanburg)
- (803) 738-8300 (Myrtle Beach)
- (nationwide)
Manage Your Money
Check your balances, make loan or credit card payments, monitor transaction history, transfer funds from one Platinum Trust Bank account to another, and much more.
Wire Transfers
Log into Online Banking and click on "Mobile." Read and accept the Terms and Conditions, then follow the prompts to enroll in Text Banking.
Text any of the following commands/keywords to 898265 to receive information about your accounts:
- BAL = Account balances
- HIST + texting nickname (ex. HIST Checking) = Account history
- STOP = Cancel
- HELP = Help on keywords
We will not charge you, but standard carrier fees for text messaging may apply. Please check with your mobile phone carrier if you are not sure what fees apply when you send and receive text messages.
Your life is mobile. Your banking should be, too.
Our Mobile Banking app with convenient banking features makes it happen.