Ways to Make a Payment

Convenient, quick, and secure options for your on-time loan payments.

However you wish to make your loan payments, we make the process simple for the sake of your time and peace of mind.

Payment Portal

If you do not use Online Banking, you can still pay online through our special portal. Make payments on your Auto, Recreational, Personal, and Share Loans. The process is simple, and registered users pay through ACH.1 Questions? Download these easy How-To steps.

Payment Portal - One-Time Payments
If you don’t have Online or Mobile Banking or prefer to use an outside account, you can make a loan payment using our payment portal. All it takes is a few moments to fill out the required information, then you can view your account and set up a payment amount and delivery date.
Payment Portal - Registered Users
Take advantage of more loan payment options by registering as a user. You can manage multiple loan accounts, set up automatic payments, receive notifications when payments are due, and even set up multiple payment accounts for your loans.
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Online Banking

Choose to make a one-time payment or schedule recurring payments for your Platinum Trust Bank loans.

By Mail

Please use these addresses depending on the type of payment you make.

Credit Card Payments Only

Platinum Trust Bank
P.O. Box 2711
Omaha, NE 68103-2711


First Mortgage Payments Only

Platinum Trust Bank
P.O. Box 371306
Pittsburgh, PA 15250-7306


Loan Payments

Platinum Trust Bank
P.O. Box 62349
North Charleston, SC 29419-2349


Overnight Loan Payments

Platinum Trust Bank
6265 Rivers Avenue
North Charleston, SC 29406

Please use these addresses depending on the type of payment you make.

Credit Card Payments Only

Platinum Trust Bank
P.O. Box 2711
Omaha, NE 68103-2711
 

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By Phone

Call our Contact Center at and one of our representatives will assist you with your payment. Internal transfer payments from a Platinum Trust Bank account to a Platinum Trust Bank loan are free.2

These are the loan payments you can make through the Contact Center, Monday - Friday, 8:00am - 6:00pm:

  • Auto, Recreational, Personal, and Share Loans
  • Credit Cards
  • First Mortgages
  • Second Mortgages & HELOCs

Or, access Phone Banking at (800) 845-8355 to make free, one-time loan payments anytime.

These are the loan payments you can make through Phone Banking:

  • Auto, Recreational, Personal and Share Loans
  • Second Mortgages & HELOCs
Call our Contact Center at and one of our representatives will assist you with your payment. Internal transfer payments from a Platinum Trust Bank account to a Platinum Trust Bank loan are free.2
 
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In Person

Make a payment by stopping by one of our financial centers during business hours.

Financial Center Lobby Hours

Monday - Friday: 9:00am - 5:00pm
Saturday & Sunday: Closed

Drive-Up Hours

Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 5:30pm
Saturday & Sunday: Closed

Please Note Non-Traditional Hours at the following locations:

Make a payment by stopping by one of our financial centers during business hours.

Financial Center Lobby Hours

Monday - Friday: 9:00am - 5:00pm
Saturday & Sunday: Closed
 

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Your life is mobile. Your banking should be, too.
Our Mobile Banking app with convenient banking features makes it happen.
 
Mobile Banking
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Loans subject to credit approval. Terms and conditions apply. No fee for registered users, but must pay through ACH. $7.95 per payment for non-registered users paying via ACH or debit. $11.00 per payment for payments from non-Platinum Trust Bank accounts.